Technical Claims Team – Claims Internal Assessor (Limassol)

The Claims Internal Assessor is responsible for reviewing and analysing claims, performing internal assessments for property and motor claims and/or assigning assessments to external assessors. The ideal Assessor’s role requires a combination of emotional intelligence and technical skills with strong knowledge regarding the assessment of a claim’s value. The Company’s aim is to manage and settle any claim within 24hrs! If you fit this profile, then Gan Direct is the right place for you!

As a Claims Internal Assessor, you will be:

• Performing detailed assessments for damaged property / vehicles
• Guiding customers through the technical part of their claim
• Preparing claim folders
• Inputting data into claims systems and ensuring that all necessary documentation is included in the claim folder
• Liaising with service providers, monitoring and evaluating service levels
• Liaising with clients and their representatives and third parties
• Participating in training and coaching sessions for Continuous Learning and Development

 Requirements:

• University degree in Automotive Engineering or studies in a related field
• Excellent verbal and written communication skills in English and Greek
• Computer literacy (MS Office:  Word, Excel, Power Point etc.)
• Ability to work effectively, efficiently and to embrace changes involving technology
• Excellent interpersonal skills and pleasant personality
• Ability to work under pressure
• Active listening and critical thinking
• Sound judgment and attention to detail
• Self-discipline and able to meet deadlines
• Patience and ability to deal with difficult customers and respond to technical questions
• Good judgment showing logical decision making, and a “hands on” approach